Most remote-staffing firms sell generic admin. We lead with two things they can't — logistics & supply chain and HR — each headed by real UK expertise and delivered by a dedicated team trained to that standard. And we staff every other role a growing business needs, too.
This is what sets us apart from a commodity VA agency. In each specialism, real UK expertise owns the standard and trains the team — so you're not buying general admin with a label stuck on it, you're buying people who already speak the language. They're where we lead — but they're only part of what we place.
Freight, shipping and supply chain have their own language, documents and urgency — and most remote staff have never seen a customs entry or a track-and-trace screen. Ours have. Whether you're a freight forwarder, an importer or exporter moving your own goods, or a business running an in-house logistics or supply-chain function, we place people who understand the work from day one.
Real freight, shipping and supply-chain know-how — proven in live operations, not learned from a manual.
Proper HR without a full-time hire. A CIPD Level 7 qualified UK professional — the highest tier of the profession — owns the advisory, compliance and sensitive work; a dedicated team handles the admin behind it — contracts, onboarding, records, absence, recruitment coordination and policy. The result is fractional HR done to a standard a smaller business could rarely afford in-house.
CIPD Level 7 expertise behind efficient delivery — not anonymous, cheap admin.
Need support beyond these areas too? We wrap a full menu of everyday admin around both specialisms — see the wider lines.
We hire carefully, train thoroughly, and treat our people with the dignity their work deserves. Not because it reads well — because it is why your Ivy professional is still with you years from now.
The calibre of an excellent local hire, at a fraction of the fully loaded cost. No employer taxes, no pension contributions, no recruitment fees, no office space. Just the talent.
Whether it's your own evenings or your team's best hours, time spent on administration is time your business paid for and didn't profit from. We hand it back — so the people who grow your business can get on with growing it.
If you run a business, you know the trap: the work that built the company slowly gets buried under the work of running it. Invoices, onboarding, bookings, chasing, filing. Necessary — but not what you're for.
If you lead a team, the arithmetic is the same at scale. Senior people are expensive. Every hour they spend on routine administration is an hour of their judgement, their relationships, and their expertise that the business paid for and didn't receive.
An Ivy professional takes that work — reliably, to a standard you'd be proud to put your name to — so the people who drive your business can get back to driving it.
The question isn't whether you can afford dedicated support. It's how much of your best people's time you can afford to keep spending on work someone else should be doing.
A conversation about the role you need filled, the hours you're losing, and the standard you expect.
We recruit for you specifically — screening for skill, English fluency, and character. You approve the final candidate.
Your Ivy professional is trained, equipped, and inducted into your ways of working before day one.
Ongoing supervision, quality assurance, and support — so you get the work, not the management burden.
If your placement isn't the right fit within the first month, we replace them — at no cost to you. We can offer that because of how carefully we hire in the first place.
A straightforward three-month minimum engagement, then ongoing on thirty days' written notice. No long lock-ins, no small print surprises — just enough commitment for your Ivy professional to become genuinely valuable to you.
Logistics and HR are where we lead — but we're a full remote-staffing partner, not a two-line agency. Across finance, admin, customer care and marketing, we place skilled people on the same dedicated model and to the same standard.
Invoicing, reconciliation, expense management, and bookkeeping support — accurate, current, and audit-ready.
Chasing overdue invoices, issuing statements and reminders, and aged-debt reporting — protecting the cashflow thin margins depend on.
Inbox and diary management, scheduling, travel and document prep, and the hundred small tasks that quietly consume a working week.
Inbound queries, order and shipment status, live chat, and inbox and ticket management — your customers looked after, promptly.
Newsletters to your CRM, social posting and management, routing leads to sales, and reporting that shows what's working.
Document handling, data entry and cleansing, filing, and re-keying between systems — the unglamorous work you most want off your desk.
Need something more specialised? We recruit to the role, not from a bench — tell us what you need.
A salary is only the beginning of what an employee costs — and money is only half the burden. Below is the realistic, fully loaded cost of employing a mid-range administrative assistant in the UK, before you've paid for a single hour of holiday cover or absorbed a single hiring mistake.
| Annual cost — general administrative role | Employing in the UK | With Ivy |
|---|---|---|
| Salary — mid-range administrative assistant | £27,500 | One simple monthly fee |
| Employer National Insurance (15% above £5,000) | £3,375 | £0 |
| Workplace pension (3% minimum) | £640 | £0 |
| Recruitment — agency fees or advertising & time | £2,000 – £5,000 | One-off placement fee |
| Training & onboarding | £1,000 – £3,000 | Included |
| Equipment, software & workspace | £3,500 – £10,000 | Included |
| Payroll, contracts, HR administration & compliance | Your time, your risk | Handled by us |
| If the hire doesn't work out | Start again — recruit, retrain, repeat | We replace them, free in month one |
| Realistic first-year cost | £38,000 – £45,000 | From £18,000 |
less than the first-year cost of the equivalent UK hire.
in employer NI, pension contributions, recruitment fees, or equipment.
a UK employee delivers around 46 working weeks of the 52 you pay for. Ivy coverage is arranged for you.
of the employer's headache. Payroll, contracts, compliance, and cover all sit with us — and if it's ever not working, so does fixing it.
Figures based on published UK salary benchmarks and HMRC employer rates for 2026/27, with typical recruitment, training, and workspace costs for a mid-range administrative role. Ivy figure is indicative, from £1,500 per month for general administrative roles; specialist and senior roles are priced individually. Every business is different — we'll happily walk you through the comparison for your own numbers.
Remote staffing has a reputation problem, and much of it is deserved: high churn, low pay, no investment in people. We built Ivy to be the opposite — not as a gesture, but because it's the only way this model actually works. A professional who is respected, well paid, and well trained stays. And their staying is precisely what you're buying.
Our people earn well above local market rates. Good pay attracts good people, and keeps them.
Training, development, and progression — your Ivy professional grows more valuable to you over time, not less.
Reliable equipment, dependable connectivity, reasonable hours, and real support from a team that knows them by name.
Our staff are professionals, and every part of how we operate treats them as such. We ask our clients to do the same — and the right clients always do.
Caroline is a CIPD Level 7 qualified HR professional — the highest tier of the profession — with extensive experience across the UK, the Middle East, and the United States. She has spent her career hiring, developing, and looking after people inside organisations, and she built Ivy's hiring and welfare standards to be the ones she'd want applied to her own team.
caroline@ivypartners.orgZaya leads recruitment, training, and day-to-day operations on the ground in the Philippines. She knows the talent market personally, hires face to face, and ensures every Ivy professional has the conditions, equipment, and support to do their best work.
zaya@ivypartners.orgTell us about the role you need filled — or the work you'd most like off your desk — and we'll come back to you with an honest view of how Ivy can help, and what it would cost.
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